Edie Logo
Edie

Your Students Have Questions at 2am. Your Staff Doesn't.

Edie handles admissions inquiries, financial aid FAQs, and IT helpdesk questions 24/7 — trained on your existing website in minutes. A fraction of the cost of a part-time hire.

Sound familiar?

Small institutions face enterprise-scale support volume with fraction-of-the-budget staffing.

Admissions Overload

Peak volume during application season overwhelms staff for months at a time.

Financial Aid FAQs

The same 20 questions — FAFSA status, deadlines, disbursement dates — asked thousands of times.

IT Helpdesk Deflection

Password resets and portal login issues consume 60%+ of IT tickets.

24/7 Student Expectations

Students in online programs and different time zones don't wait until office hours.

Calculate your savings

See what Edie saves your institution every month.

500
1005,000

Hours Saved / Mo

40

Staff Cost Saved / Mo

$1,000

Net Savings vs Campus Plan

+$501

Assumes 60% deflection rate, 8 min avg handle time, $25/hr staff cost. Campus plan at $499/mo.

Live in under an hour

No IT project. No data migration. No vendor onboarding. Just three steps.

01

Connect Your Pages

Paste your admissions, financial aid, or IT support URL. Edie crawls and indexes your content automatically.

02

Train in Minutes

Our RAG engine creates a knowledge base from your content. No configuration or prompt engineering needed.

03

Embed on Your Portal

One line of JavaScript. Works on any website — Cascade, WordPress, custom-built portals, all of them.

See it in action

Real questions your students are asking right now.

Admissions Office
What's the application deadline for Fall 2026?
The priority deadline for Fall 2026 is February 1st, and the final deadline is May 1st. You can submit your application at apply.college.edu. Would you like information about required documents?
Financial Aid Office
How do I check my FAFSA verification status?
You can check your FAFSA verification status in the Student Portal under Financial Aid > My Documents. If items are listed as 'Required', you'll need to submit them before aid is disbursed. Need help logging in?
IT Helpdesk
I can't log into the student portal — it says my account is locked.
Account lockouts happen after 5 failed login attempts and reset after 30 minutes. If you're still locked out, you can reset your password at password.college.edu using your student email. Want me to walk you through it?

See Edie answer questions from your actual website.

We'll set up a live demo trained on your institution's pages — usually within 24 hours.

Prefer to start yourself? Try for free — no credit card required